Find your booking
We’re working on a new customer account where you can keep track of your favourite places, trip plans, personal info and notifications – all in one place. We’ll add new features over time including bookings and annual passes. Until then, here’s how to find info about your bookings and voucher credits.
Read more about Find your booking
Camping and accommodation bookings
To find, update or cancel your camping and accommodation bookings, you can either:
- Log in to the booking system. Enter the email and password you used to make the booking.
- Check your booking confirmation email. It has instructions on how to manage your booking.
Gift vouchers and credits
Log in to the booking system to find and use your gift voucher credits for overnight stays.
Guided tour bookings
If you’ve booked a tour with an NPWS guide, check your email to find your tour booking confirmation.
Need help?
If you’re having trouble finding your booking, contact the National Parks Contact Centre on 1300 072 757 (13000 PARKS) or parks.info@environment.nsw.gov.au